Shipping Policy

Thank you for shopping with CLOUZI.

We ship internationally and work with trusted global fulfillment partners to deliver your order safely.

Order Processing:

• All orders are processed within 1–5 business days after payment confirmation.
• Once your order has been shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Time:

• Because we ship internationally, delivery times may vary depending on your location. Estimated delivery time: 7–20 business days. 

Please note:

• Delivery times may be affected by customs clearance, local postal services, or peak seasons.
• Occasional delays are outside of our control.
• Business days do not include weekends or public holidays.

Customs & Duties

• International orders may be subject to customs fees, import taxes, or duties depending on your country’s regulations.
• These charges, if applied, are the responsibility of the customer.

Tracking Your Order:

• Once your order ships, you will receive a tracking number via email.
  Tracking updates may take a few days to appear after shipment.

Incorrect Address: Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.