Privacy Policy

This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

We refer to this information as “Personal Information.”

2. How We Use Your Personal Information

We use the Personal Information that we collect to:

  • Process and fulfill your orders

  • Communicate with you regarding your order

  • Screen our orders for potential risk or fraud

  • Provide you with information or marketing related to our products (when applicable)

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example:

  • We use Shopify to power our online store

  • We may share your information with payment processors, shipping carriers, and fulfillment partners

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

4. Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by using the following links (where applicable):

  • Facebook Ads

  • Google Ads

5. Cookies

Our website uses cookies to improve your browsing experience, analyze site traffic, and understand how customers interact with our store.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Data Retention

When you place an order through the site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

7. Data Protection

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

8. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information.

If you would like to exercise these rights, please contact us using the information below.

9. Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for operational, legal, or regulatory reasons.

10. Contact Information

For more information about our privacy practices, or if you have questions, please contact us at:

📧 Email: support@clouzi.team